Most frequently asked questions
Need help?
Where is my package?
Where is my package?
As soon as the order is packed, you will receive an email from us with the tracking details. From that moment you can start tracking the order. If the status of your order changes, you will receive another message about it. But through the track and trace code, you can also easily continue to follow the order.
What is the delivery time?
What is the delivery time?
Your order will be with you soon! Delivery times in the Netherlands:
We generally pack all orders placed before 3:00 p.m. on the same day. In most cases, your order will arrive the next business day .
Ordering over the weekend? You’ll need to be a little more patient, as we’ll pack your order on Monday.
Delivery times in Belgium, Germany and France:
We generally pack all orders placed before 3:00 p.m. on the same day. In most cases, your order will arrive in approx. 2 to 3 business days .
What are the shipping costs?
What are the shipping costs?
We pay the shipping costs for you if the order amount is above €20. So in many cases, you enjoy free shipping at HOOMstyle. If the order amount is below €20, the shipping costs are €5.95.
We also deliver in Belgium, Germany, and France.
BE and DE: Free shipping from €50 (otherwise €7.95).
FR: €12.50
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