Frequently asked Questions
Need help?
Where is my package?
Where is my package?
As soon as the order has been packed, you will receive an email from us with the tracking information. From that moment you can track the order. If the status of your order changes, you will receive another message. But you can also easily follow the order via the track and trace code.
What is the delivery time?
What is the delivery time?
The order will be delivered quickly! All orders placed before 3:00 PM will in most cases be delivered the next working day.
Do you order on the weekend? Then you have to be a little more patient, because you will receive your order on Tuesday. The same delivery time applies in the Netherlands and Belgium.
What are the shipping costs?
What are the shipping costs?
We will pay the shipping costs for you if the order amount is above €20. So in many cases you enjoy free shipping at HOOMstyle. If the order amount is less than €20, the shipping costs are €5.95.
We also deliver in Belgium. If the order amount is less than €20, the shipping costs to Belgium are €7.95.
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